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Presented at the 2006 Fall Business Roundtable
Topic Leader 1: Steve Gilkey
Kansas City Power & Light
Topic Leader 2: Dr. Jerome Hajjar
Mid-America Earthquake Center
With increasing public expectations of preparedness post Katrina and 9/11, are we fully prepared to respond...
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Presented at the 2006 Fall Business Roundtable
Topic Leader 1: Blaine Dinwiddie
Omaha Public Power District
Topic Leader 2: Darlene Moog
Vectren
What tools are utilities and contractors using to bring prospective employees...
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Presented at the 2006 Fall Business Roundtable
Topic Leader: Malcolm Ketchum
Concentric Energy Advisors
In a high cost commodity market, what are utilities doing to...
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Presented at the 2006 Fall Business Roundtable
Topic Leader 1: Kenneth Varel
Ameren
Topic Leader 2: Robin Souder
Aquila
Topic Leader 3: Michael Donohue
Accenture Consulting
As states begin to initiate strict requirements on customer call centers and customer appointment windows, how are we preparing...
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Presented at the Spring Business Roundtable, March 20, 2007 (Henderson, NV)
Speakers:
Greg Kiraly, ComEd, An Exelon Company
John Boyle, Exelon Corporation
Exelon Energy Delivery (EED) will present their pursuit of "Best In Class" Safety performance. This presentation includes the origin and challenges of two companies...
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Presented at the Spring Business Roundtable, March 20, 2007 (Henderson, NV)
Speakers:
Mike Hughes, The Revere Group
Anthony McCain, NICOR
Will Misner, Vectren
Effective Change Management is a key ingredient to successful business and cultural change, optimization or transformation. It enables people to not only understand desired change, but to...
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Presented at the 2006 Fall Business Roundtable
Presenter 1: Don Szambelan
Midwest Energy Association (MEA)
Presenter 2: Patrick Van Beek
Midwest Energy Association (MEA)
For more than a year, MEA has been gathering and capturing the knowledge exchanged at conferences, roundtables...
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Presented at the Spring Business Roundtable, March 19, 2007 (Henderson, NV)
Speaker: Don Pellegrini, Exelon Energy Delivery
Exelon Energy Delivery wanted to develop and implement fundamental programs and processes to create and embed an effective human performance culture to enhance and improve customer satisfaction, reliability, safety, and financial costs. Additional activities to address organizational gaps include the use of...
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Presented at the Spring Business Roundtable, March 19, 2007 (Henderson, NV)
Speaker: Mo Doghman, Omaha Public Power District
This session covers effective measures and processes used to ensure teams and crews are meeting safety standards and procedures via self-management...
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Presented at the Spring Business Roundtable, March 19, 2007 (Henderson, NV)
Speaker: Isaac Akridge, ComEd, An Exelon Company
Exelon Energy Delivery has experienced some success as a result of establishing a fundamental program and process to create an effective human performance culture. Additional activities to address organizational gaps include...
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